Doctor‑Recommended
FDA Registered
Clinically‑Proven
FSA/HSA Eligible

Enjoy extra 10% Off

Sign up to get an extra 10% off your first order.

Please enter a valid email address

We value data privacy dearly - see our terms & privacy policy.

THANKS FOR SUBSCRIBING

Use code MV10 during checkout.

Customers Who Love Our Products

PRIVACY POLICY

MYSTERYVIBE LIMITED (“We”) are committed to protecting and respecting your privacy.

This notice (together with our terms of use https://mv.health/pages/terms and any other documents referred to in it) sets out the basis on which any personal data we collect from you, that you provide to us, or that we obtain about you from other sources, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting www.mv.health you are accepting and consenting to the practices described in this policy.

For the purpose of currently applicable data protection law in the UK, this means the Data Protection Act 2018, together with all subordinate laws, as amended or replaced (“Data Protection Law”), the data controller is MysteryVibe Limited of The Dairy South, Shoelands Farm Offices, Seale Lane, Puttenham, Surrey, England, GU10 1HL, UK.

Our Data Protection Manager for the purpose of Data Protection Law is Soumyadip Rakshit contactable at the above address or by email at soum@mysteryvibe.com.

1. INFORMATION WE COLLECT FROM YOU

We will collect and process the following data about you:

1.1. Information you give us.

This is information about you that you give us by filling in forms on our site www.mv.health (“our site”) or by corresponding with us by phone, e-mail or otherwise. It includes information you provide when you register to use our site, subscribe to our service, search for a product, place an order on our site, participate in discussion boards or other social media functions on our site, enter a competition, promotion or survey and when you report a problem with our site, products or services. The information you give us may include your name, address, e-mail address and phone number, financial and credit card information, personal description and photograph.

1.2. Information we collect about you.

With regard to each of your visits to our site we will automatically collect the following information:

technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;

information about your visit, including the full Uniform Resource Locators (URL), clickstream to, through and from our site (including date and time) products you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), methods used to browse away from the page.

1.3. Information we receive from other sources.

This is information we receive about you from sources other than directly from yourself. We are working closely with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies). We will notify you when we receive information about you from them and the purposes for which we intend to use that information.

2. COOKIES

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. For detailed information on the cookies we use and the purposes for which we use them see our Cookie policy https://mv.health/pages/cookies.

3. PURPOSES FOR WHICH WE MAY PROCESS THE INFORMATION

We use information held about you in the following ways:

3.1. Information you give to us.

We will use this information:

to carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products and services that you request from us;

to provide you with information about other goods and services we offer that are similar to those that you have already purchased or enquired about;

to provide you with information about goods or services we feel may interest you. If you are an existing customer, we will only contact you by electronic means (e-mail or SMS) with information about goods and services similar to those which were the subject of a previous sale or negotiations of a sale to you. If you are a new customer we will contact you by electronic means only if you have consented to this. If you do not want us to use your data in this way please select or leave un-selected the relevant box situated on the order page or registration form on which we collect your data. Remember also that such consent can be withdrawn at any time by emailing us at the email address in this policy.

to notify you about changes to our service;

to ensure that content from our site is presented in the most effective manner for you and for your computer.

Please note that, where you are asked to provide information to us which is of a sort that is necessary to enable us to perform a contract or fulfil a request that you make (eg contact, delivery or payment information) it is a requirement for us to enter and perform such a contract or fulfil your request that you provide that information – if you do not do so, we may not be able to perform your contract or fulfil your request.

3.2. Information we collect about you.

We will use this information:

to administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;

to improve our site to ensure that content is presented in the most effective manner for you and for your computer;

to allow you to participate in interactive features of our service, when you choose to do so;

as part of our efforts to keep our site safe and secure;

to measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you;

to make suggestions and recommendations to you and other users of our site about goods or services that may interest you or them.

3.3. Information we receive from other sources.

We will combine this information with information you give to us and information we collect about you. We will use this information and the combined information for the purposes set out above (depending on the types of information we receive).

4. DISCLOSURE OF YOUR INFORMATION

4.1. You agree that we have the right to share your personal information with:

4.1.1. For administrative purposes, any our group undertakings, as defined in s1161(5) of the UK Companies Act 2006, provided that they either:

(have adequate data protection laws in place; or

have provided appropriate data protection safeguards of the sort approved by the European Union and provide effective rights and remedies for you; and

Any use by other group members of one group member’s personal data beyond administration will be subject to all the requirements of Data Protection Law.

4.1.2. Selected third parties including:

business partners, suppliers and sub-contractors for the performance of any contract we enter into with them or you;

analytics and search engine providers that assist us in the improvement and optimisation of our site;

credit reference agencies for the purpose of assessing your credit score where this is a condition of us entering into a contract with you.

4.2. Additionally, we may disclose your personal information to third parties:

4.2.1. If we outsource any aspect of our business or systems, then we may disclose your personal data to our service provider(s).

4.2.2. In the event that we sell or buy any business or assets, in which case we will disclose your personal data to the prospective seller or buyer of such business or assets.

4.2.3. If we or a substantial part of our assets are acquired by a third party, in which case personal data held by us about our customers may be one of the transferred assets.

4.2.4. If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply any agreements; or to protect the rights, property, or safety of MysteryVibe Limited, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

International Data Flows

Data recipients as set out in Section 4 above may involve a transfer of your Data to countries that do not provide the same level of data protection. Applicable legal and regulatory requirements are taken into consideration before any cross border transfer of your Data.

Any Data transfers outside your country that do not provide an adequate level of data protection will be secured through appropriate contractual guarantees which will also be in compliance with applicable laws and regulations, such as EU Standard Contractual Clauses.

You may receive relevant portions of the aforementioned documents upon request as required by applicable law.

5. LEGAL BASIS OF PROCESSING

5.1. Data Protection Law requires us to meet at least one “legal ground” for processing, currently set out in Article 6 of the General Data Protection Regulation. The grounds applicable to the personal data to which this policy relates are:

5.1.1. Where the processing is necessary for us to perform a contract that you are party to, or to take steps at your request prior to entering a contract, that is the ground on which we are processing that data;

5.1.2. Where the processing is necessary for compliance with a legal obligation to which we are subject, that is the ground on which we are processing that data;

5.1.3. Where processing is necessary for the purposes of our legitimate interests or the legitimate interests of a third party, that is the ground on which we are processing that data, provided that your fundamental rights and freedoms which require protection of your data override those legitimate interests (our legitimate interests comprise the management, marketing and promotion of our business, products and services;

5.1.4. If you have given your consent to our processing the data, that is the basis on which we are processing that data.

If more than one of the above grounds apply to the processing of data in question, the applicable ground will be the one that is set out first above.

5.2. Special categories of personal data

If you provide us with any special categories of personal data (that is to say information as to racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, physical or mental health, sex life or sexual orientation or genetic or biometric data) or personal data relating to criminal convictions and offences, it is a condition of us receiving that information that you expressly consent (and you hereby do) to us processing that personal data for the purposes set out above. Accordingly, if you do not want us to process any such categories of personal data, please do not provide it to us.

6. WHERE WE STORE YOUR PERSONAL DATA

6.1. The data that we collect from you will be stored on our servers or those of our service providers.

6.2. All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted using SSL technology. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential, and for all use made of your account with such password. We ask you not to share a password with anyone.

6.3. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

7. LENGTH OF DATA STORAGE

7.1. Our policy is to ensure that personal data is only stored for as long as is necessary for the purposes set out at section 3 above. This may vary according to the type of information and the specific applicable purpose(s). We have a detailed data retention and destruction policy which governs the length of time for which we hold your data in personally identifiable form. The timing of our retention, anonymisation and/or destruction of your personal data is determined according to the criteria set out in that policy. We can provide you with relevant details applicable to your data on request – please see section 8.2 below as to how to request this information.

8. YOUR RIGHTS

8.1. You have various rights under Data Protection Law. These include:

8.1.1. The right to ask us not to process your personal data for direct marketing purposes, even if you have given consent;

8.1.2. If our processing is based on your consent, the right to withdraw any consent you may have given for our processing of your data – if you exercise this right, we will be required to stop such processing if consent is the sole lawful ground on which we are processing that data;

8.1.3. The right to ask us for access to the data we hold about you (see section 9 below for further details);

8.1.4. The right to ask us to rectify any data that we hold about you that is inaccurate or incomplete;

8.1.5. The right to ask us to delete your data in certain circumstances;

8.1.6. The right to ask us to restrict our processing of your data in certain circumstances;

8.1.7. The right to object to our processing of your data in certain circumstances;

8.1.8. In certain circumstances, the right to require us to give you the data we hold about you in a structured, commonly used and machine-readable format so that you can provide the data to another data controller.

8.2. You can exercise any of the rights set out above, free of charge, by using any applicable methods set out in our communications with you, or by contacting us at MysteryVibe Limited, The Dairy South, Shoelands Farm Offices, Seale Lane, Puttenham, Surrey, England, GU10 1HL, UK or by email to admin@mysteryvibe.com. In respect of certain of the rights referred to above, your right may be qualified by the GDPR if you are based in the EU (which we will discuss with you following your request, please see the section below for further details) or we may need more information from you, which we will ask you for following your request. We may ask you to provide further information in order to confirm your identity. Please also note that if you submit unfounded or excessive (for example repetitive) requests to exercise any of these rights, we reserve the right to make a reasonable charge for providing the requested information or taking the requested action, or to decline your request.

8.3. You also have the right to lodge a complaint with the Information Commissioner’s Office (www.ico.org.uk) if you are based in the UK if you are concerned that we are not respecting your rights under Data Protection Law. The Information Commissioner’s Office is the authority in the UK which is responsible for overseeing the application of, and enforcing, Data Protection Law.

8.4 In addition, if you are an EU citizen, the further rights will apply in accordance with GDPR:

1. A right to restriction of processing: in some cases, you have the right to obtain restriction of the processing of your Data.

2. A right to data portability: you have the right to receive your Data which you have provided to MYSTERYVIBE, in a structured, commonly used and machine-readable format, and you have the right to transmit those Data to another controller without hindrance from MYSTERYVIBE. This right only applies when the processing of your Data is based on your consent or on a contract and such processing is carried out by automated means.

3. A right to object to processing: you have the right to object to processing of your Data when such processing is based on the legitimate interest of MYSTERYVIBE. MYSTERYVIBE may, however, invoke compelling legitimate grounds for continued processing. You also have the right to object at any time to the processing of your Data for marketing purposes.

4. If you have consented to any personal data processing activities, you can withdraw this consent at any time for future processing. Such withdrawal will not affect the lawfulness of the processing prior to consent being withdrawn.

You also have the right to unsubscribe from our newsletter at any time by simply clicking on the ‘Unsubscribe’ link at the bottom of each Newsletter or email you receive from us.

Other Jurisdiction specific provisions

The above mentioned provisions applicable to your Data may be subject to additional jurisdiction specific laws, regulations and rules. Certain of these are outlined below.

UNITED STATES

1a) CALIFORNIA

Your California Privacy Rights. Under California’s “Shine the Light” law, California residents are entitled to request and obtain from us certain information about the Personal Data that we disclosed, if any, to third parties for their own direct marketing purposes in the immediately prior calendar year. This request may be sent electronically by email to hello@mysteryvibe.com.

We will respond to these requests within 30 days. Requests for this information that come to us through other channels may result in a delayed response and may not be free of charge to you. Please be aware that not all information sharing is covered by the “Shine the Light” requirements and only information on covered sharing will be included in our response.

1b) DATA SECURITY

We have implemented appropriate reasonable technical and organizational measures for designed to enhance the security of our website and mobile platforms. Unfortunately, the transmission of information via the Internet and mobile platforms is not completely secure. Although we take reasonable safeguards to protect your personal data, we cannot guarantee the security of your personal data. Any transmission of personal data via the Internet is at your own risk. We are not responsible for circumvention of any privacy settings or security measures we provide. The safety and security of your personal data also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our website, you are responsible for keeping this password confidential. You should not share your password with anyone.

1c) CHILDREN UNDER THE AGE OF 13

The Site are not directed to children and we do not intentionally solicit, collect or maintain any Personal Data from children under the age of 13 years.

9. ACCESSING YOUR DATA

You have the right to obtain from us:

9.1. Confirmation as to whether we are processing (including holding) personal data about you; and

9.2. If we are processing personal data about you, you are entitled to be provided with:

9.2.1. Information as to the purposes for which we process the data;

9.2.2. Information as to the categories of the data that we are processing;

9.2.3. Information as to the recipients or categories of recipients to whom the data has or will be disclosed;

9.2.4. Information as to the envisaged period for which we will store the data, or if the basis on which that period will be determined;

9.2.5. A copy of the data (further copies are available at a reasonable charge, which we will inform you of should you request further copies). Please note that this right is subject to the rights of others in relation to their own personal data, meaning that we cannot disclose data to you if it would involve disclosing data about someone else.

9.3. Please see section 8.2 above as to how to exercise your rights under this section 9. Section 8.2 applies in full to the exercise of these rights.

10. OTHER WEBSITES

Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

11. CHANGES TO OUR PRIVACY POLICY

Any changes we make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy. This policy was last updated in December 2021.

12. CONTACT

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to MysteryVibe Limited, The Dairy South, Shoelands Farm Offices, Seale Lane, Puttenham, Surrey, England, GU10 1HL, UK or by email to hello@mysteryvibe.com.

Amazing company and products! Love everything they do - plus, best customer service I've come across in years. Highly recommend.
Kate, GR
Verified Customer
Amazing product quality, it has been 3 years since the purchase, and each product works great and has not lost its quality! Perfect customer service, and great educational support! Ideal solutions for couples including (a universal approach for all gender users) Highly recommended!
Ola, DE
Verified Customer
Simply amazing, I was given this gadget as a gift and I can honestly say it's made a massive difference to my life and partners. We had a terrible sex life and this has simply turned it around, I'm easily aroused by her and no need to take any ED pills.
Jax, GB
Verified Customer
This thing really did blow my mind. Life changing. Amazing tech this has given me a new lease of life. Well done team.
Chad, GB
Verified Customer
Amazing, forward-thinking tech that puts communication first. Really impressed to see how technology can improve rather than replace intimacy.
Henry, Boston
Verified Customer
I was reading the reviews and I didn't believe it when people were saying stuff like, 'Omg this fixed my sex life'. So I got it and it definitely did rekindle our sex life after being married for over 30 years!
Destine, USA
Verified Customer
Miles ahead in technology and quality compared to other sexual health devices out there. Really beautiful design. Thanks.
Hope, Trustpilot
Verified Customer
I looked at various ED devices but wondered about how much was hype and how much was fact. I kept looking, saw many other ED solutions but Tenuto 2 looked most real. The day after Christmas I thought, what the heck, let's give it a shot. The device arrived quickly and I was impressed with how solid and quiet it was . The 4 motors was a new experience, that added a whole new dimension to the experience from all the other devices I've tried before. Over 2 months in, I'm very happy with my purchase and the company. I'm looking forward to new innovations they will come up with.
Min, US
Verified Customer
A friend recommended this brand to me. I got the crescendo and it's been my lifesaver, helping with pelvic floor issues and severe post-birth pain. The soothing vibrations helped alleviate cramps and relax my muscles. Their customisable vibrations and design provided relief and boosted my confidence. If you're a woman facing similar challenges, I highly recommend their products. Their focus on sexual wellness and health is evident in the thoughtful engineering of their devices. Love it!
Nikki, GB
Verified Customer
I love my new Tenuto, couldn't decide between this and something bigger, but all doubt was gone after after it arrived. Quality is superb, power, superb and love the way it bends to hit the right spots. The App is a dream to use too.
Samantha, GB
Verified Customer
It's slim, which makes it not as intrusive as other products, and the length is ideal for my customers who need to take a shot at profound vaginal mending and need something to focus on all territories. This is something I'd prescribe to them for that particularly.
Amy, US
Verified Customer
A game changer for anyone going through menopause. So good i bought one for all my girl friends. Even though it is a bit pricey, the quality of the product more than makes up for that.
Susanna, AT
Verified Customer
In my experience of prostate devices, size IS everything. Too small and they don't reach the prostate, too large and insertion is either painful and/or impossible. Molto's slim bendable shaft is perfect.
Iain, GB
Verified Customer
Great product plus excellent customer service. Highly recommend!
AJM, US
Verified Customer
Simply amazing, I was given this product as a gift and I can honestly say it's made a massive difference to my life and my wife. We had a terrible sex life and this has simply turned it around, I easily get erections now and no need to take any ED pills.
Jax, GB
Verified Customer
After being diagnosed with prostate cancer and enduring radiation, I was afraid my sex life would be over. However I found Tenuto and I now have renewed vigor. After my first purchase, I have made several to increase my intimacy with my wife and wish I found this company sooner. I have also referred them to my urologist and oncologist to pass along to others that they can help. This is a true medical device company, and the information they regularly share on all sorts of sexual health topics is very informative and helpful.
Bill, US
Verified Customer
The product has motors along the whole length which can stimulate externally and internally at the same time, delivering lots of stimulation on these very sensitive parts. I love how it's thin, which makes it not as invasive as some wider products, and the length is perfect for my clients who want to work on deep vaginal healing and need something to target all areas. This is something I'd recommend to them for that especially.
Courtney, US
Verified Customer
Read about the company in a fashion magazing and checked out their site. Really beautiful and so different. Made me feel very welcome and safe. And the products follow through on that design - really elegant and non-threatening. Easy to introduce into the bedroom and to your partner. Good job guys, keep creating cool new products!
Emily, FR
Verified Customer
Love that there is no bs information catch or logins on the App! Great job for being a good organization!
France, US
Verified Customer
Thank you for a creating a wonderful vibrator. It made my wife going through menopause happier than I have seen her before. It was a beautiful experience.
Frances, US
Verified Customer
I was very skeptical, but after trying this product, I was very amazed. I've had some ED issues due to diabetes My orgasms have diminished overtime. Not only does this help me achieve a better erection but I'm having orgasms like I was when I was in my 20s.
Randy, US
Verified Customer
These products are extremely well made and designed to help with personal health. I had purchased a tenudo a few years ago but it didn't really work for me. Recently I got a new product, the crescendo 2, and it's been really great for my wife and us together. I hope that anyone who tries the products has success and many years of use..thank you!
Adam, US
Verified Customer
The customer service was more helpful and kind than any other online retailer. Without my wife's knowledge, I purchased the Crescendo as a birthday surprise. Alas, she was not interested. When I contacted the company, they immediately took care of the return and processed my full refund. To me, that's unheard of, as there was nothing wrong with the product. Plus, the email exchange has been most civil, absolutely polite. I hope everyone's customer service experience is as wonderful as ours.
Bildo, US
Verified Customer
Good costumer service, prompt, nice and easy going
Daniel, US
Verified Customer
The Tenuto is an interesting product. I'm still learning but I had a couple nice multi-ejaculation sessions, which is the main issue I had and why I bought it. Let Tenuto run a while after you finish for a nice sensation. Tenuto seems well designed and manufactured. It's durable and you can rinse it under running water. The battery seems very good. It hasn't run out on me and the recharge time after use is very fast.
MM, US
Verified Customer
I heard about this company on social media recently. I decided to try the device named Molto. Not sure what all I can say here as it is a personal device for men to help with performance with a partner. I have to say it actually did as advertised at least in my experience. The multiple frequencies it operates on do stimulate the prostate gland. I highly recommend it to anyone that needs some extra help.
BK, US
Verified Customer
It pleases me to be able to write this review. I had a personal issue with a item which seemed really well made and a quality product. This prevented me from using the product. I contacted customer service and a very nice person read my email, and considered my personal issues issued a full refund. That is not something you see today, a great customer service department and nice people involved in it. Once my personal issue is resolved, I will be back and purchase more items knowing that I am getting a very high quality product. Good customer service goes a long way and this was a job well done. thank you
Joe, US
Verified Customer
Crescendo blows all my other products out of the water. Was a little reluctant at first due to the hype around 6 motors and being able to control individually, but once you get the hang of it, nothing else can touch it. I was so pleased I ordered a Tenuto too, will review that shortly. Customer service excellent too, respond to queries quickly and efficiently.
Dan, GB
Verified Customer
Whether you're boosting your erections with it or utilizing it to help your partner's arousal, the Tenuto 2 is the absolute best product for couples - men and women.
William, US
Verified Customer
This company is beyond amazing. I currently have Poco, it's perfect for arousal and dryness. It's quiet but strong, easy to use and adjust. It truly does what it says. Overall I think that the company is very professional and forward thinking, easy to contact and quick to respond. I recommend Poco to everyone of my friends and will continue to do so.
Amy, GB
Verified Customer
Wonderfully structured, its the Rolls Royce of vibrators. Bundling to pass on for and vibrations to send you paradise and back. A good time for both Mr and Mrs (and the sky is the limit from there!). Adore it!
Joshua, US
Verified Customer
Customer Support helped us with a faulty product. They shipped out the same day and we received it within 2 days. Very receptive and helpful on resolving the issue. They even multiple customer service people followup to make sure everything was perfect. Thanks again.
John, US
Verified Customer
I purchased the Tenuto to help with a loss of sensation issue that is related to aging and being circumcised (delayed ejaculation). My urologist advised me to get this vibrator for the perineum to enhance sensation. The Tenuto has successfully enabled me to consistently climax once again. There is definitely a learning curve, but with patience and practice it is all good now. The vibrations are variable since they can be adjusted for different modes and strengths. I am very pleased with the strength of the vibrations compared to other male vibrators on the market. The battery charge lasts a very long time and the device charges rapidly.
Ed, US
Verified Customer
Poco is the best pocket vibrator in the market by far! It's very discreet, compact and powerful, perfect for the bedside drawer.
Claudia, US
Verified Customer
It is working and I should state, it is working truly well. I had a hysterectomy around 5 years back and my primary care physician proposed it for blood flow. It is flawless!
Humphries, GB
Verified Customer
Being an App creator myself, I can tell they truly put a ton of thought and exertion in the structure, it's so liquid and wonderful!
Manuel, US
Verified Customer
I have been suffering from ED for over a year now, and have tried a number of different medications, and natural remedies and nothing helped. Then I found the tenuto, and my god did it make a difference, for me and my partner. I swear by the tenuto. It really helped with my confidence and with my marriage.
Mike, US
Verified Customer
Six motors that can be programmed to your needs, what else can I say besides just Awesome
David, US
Verified Customer
Bought the Tenuto and Crescendo to spice things up. Needless to say this helped my partner and I do just that. The lube is also a great add-on.
Astor, US
Verified Customer
I've been gifted with 2 products of MysteryVibe and I am very pleased with all specs and quality. Do not hesitate. Buy with confidence!
Brillion, GB
Verified Customer
Intimacy times just got a lot better! Great product that has hugely improved the wife & I's most intimate of moments. We had a hiccup with the software update, but customer service was very quick to respond to it, and their steps fixed the issue immediately. I'd purchase more products from them again.
Keating, US
Verified Customer
For women who have experienced discomfort during intercourse, Crescendo could improve your experience in the bedroom.
Dwyer, US
Verified Customer
What a superb organization. Not only are their items extraordinary, their client care goes well beyond.
Elizabeth, US
Verified Customer
Ordered the Tenuto, it worked perfectly for me and wife loved it too.
Carl, US
Verified Customer
Amazing tech. This has given me a new lease of life. Well done team.
Chad, GB
Verified Customer
This is without any exception, the most exceptional vibrator in the market by a long shot.
Casey, US
Verified Customer
My partner said it was the strongest ejaculation he has ever had. It doesn't get any better than this. What a fantastic product for couples to rekindle their bedroom.
Camille, GB
Verified Customer
I purchased the Poco for my wife because she has been struggling with dryness. Poco is just as advertised, the product is very high quality and I would recommend it.
JPM, US
Verified Customer
I love that when I place Tenuto around my penis, I feel a sudden rush of blood flow and stimulation in the entire genital region.
Buchanan, GB
Verified Customer
I ordered Molto as an early birthday gift for myself and I'm truly amazed by how it spiced up my sex life! Since I started a few sessions with Molto, I've noticed my prostate reacted very positively towards the vibrations and stimulations given by Molto, and surprisingly, I started to have intensive prostate orgasms during sex and it totally blew up my mind! I cannot thank enough for this life-changing experience as well as the lovely and detailed tips given by their customer service!
Viktor, NL
Verified Customer
I received my Crescendo around the same time I was put on antidepressant medication which gave me sexual side effects and my libido dropped pretty dramatically. My orgasms were on the brink of extinction. Then, I charged up my Crescendo and felt whole again. The creativity of the app helps me personalise the vibrations and ensures every session is completely different! 6 months later and I am still figuring out new ways to orgasm. Thank you - you've saved my sex drive from extinction!
bigirl123, GB
Verified Customer
I've been in touch to understand the science behind their product design. The founder shared the studies that the scientific community did, without the company paying for them. I was happy to see that the product was indeed designed to support people with different medical needs when it comes to their bodies and specific situation. This convinced me to add the company to my go-to list for sexual health products.
Helen, GB
Verified Customer
They makes such great products! Gf bought Crescendo as her therapist recommended it, and told me about Tenuto so I got one for myself! We both love love love how much these products have improved our sex life! Thank you!
Harold, US
Verified Customer
Amazing company and products! Love everything they do - plus, best customer service I’ve come across in years. Highly recommend.
Kate, GB
Verified Customer
They ship fast, discreetly, and their customer service is excellent.
Henry, PT
Verified Customer
Customer service is exceptional! Wasn't thrilled with product as it didn't work out for us; however, with the option to choose another product seemed like a fair compensation. Have not received the new item yet but looking forward to getting it.
Maria, US
Verified Customer
I bought a device but was not able to use it due to personal reasons. I contacted their customer support and I did not expect such a fast and great service. It was a big WOW how fast I was serviced and helped, i would even give 10 stars if there would be.
Hom, US
Verified Customer
Great product! Defo recommend it
Alex, GB
Verified Customer
Exceptional customer service. They went above and beyond in taking care of my delivery and questions.
Benoit, FR
Verified Customer
Bought a crechendo, but had some problem to connect it to the app on my phone. I sent them a message and got an explanation the next day.
Josue, CA
Verified Customer
My partner and I both are fans of the products, have the Crescendo and Tenuto. I had heard Tenuto could be a little uncomfortable for those who are very well-endowed but fits perfectly fine for me @ 6 inches. Otherwise one thing I will say is their Customer Support team are great - the founders deal with issues themselves which is welcome - I had a faulty Crescendo unit which was really quickly resolved with a replacement device completely for free. If the products aren't for you they don't have to cost you, so well worth trying their product range.
James, GB
Verified Customer
Everything seems to work as advertised. Very well built and good power. Haven't had time yet to figure out what works best for us but will be doing so ASAP. Will definitely shop from them again!
Muddy, US
Verified Customer
Super happy with the service and the products. We buy a lot of stuff online, and it is seldom we receive such great support as their customer support team gave us. I know it may sound like I work for them, but we are first time customers. Thanks again.
Mortti, US
Verified Customer
Great products and great company, very responsive to queries and suggestions
Chris, GB
Verified Customer
This thing really did blow my mind
Davina, GB
Verified Customer
I found it very satisfying to use, the bendability is great as it maintains its vibration ability.
Mark, US
Verified Customer
I have tried a lot of sexual health devices and Apps and this is by far the most beautifully designed
Harry, GB
Verified Customer
Their customer support did a great job letting me know when the product would ship. In addition, she was quite patient in providing all sorts of information on product use. Customer service is a priority for this company!
Scott, US
Verified Customer
I've never dealt with a better company. The service was perfect in every way. Extremely prompt and very cordial. I would never hesitate to do business with this company in the future.
Rob, US
Verified Customer
I was really impressed with the personal and professional nature of their customer service. My issue was resolved quickly. I will definitely buy from them again in the future.
Janice, US
Verified Customer
Some of the BEST Customer Service EVER. I noticed a couple of errors on their website and sent them an email describing them. Almost immediately they returned an email responding to my concerns thanking me for pointing them out and even gave me a code for a big discount on my next purchase for my help. I like doing business with a company that does business this way.
Raymond, US
Verified Customer
The product itself aside, the company blew me away. I accidentally ordered two and they made returning one as easy as possible and were extremely polite throughout. Really sets the bar for customer service.
Zackery, US
Verified Customer
I think the best features of this product are the flexibility, the app, and the battery life. The flexibility of the product is very unique and what drew me to it in the first place. The app is great to maximizing your experience. I was using it for months without the app and it is even better since getting the app and customizing the settings and also demystifying the buttons, which are very discreetly placed.
Michelle, US
Verified Customer
Amazing products and really good customer service, have been buying from them since they launched Crescendo and they've never failed to deliver.
Gabbi, GB
Verified Customer
Just received my new product, blown away with it. Use it all the time, beats all the other products in the market. Just wow!! Thank you
Sarah, GB
Verified Customer
I ordered a Tenato 2. It turned out at 70 years old...we couldn't get a grip on how it worked at our age. They gave me a full refund!!!!
Morris, US
Verified Customer
Outstanding customer support. I had placed an order for an item and wanted to add the remote and lube. Thought that meant I needed to exchange the item, but the item is remote ready. I ordered the remote and lube. Their customer support provided me with the discounted bundle price and the refund to my credit card happened quickly.
Kim, US
Verified Customer
Love my Crescendo and also great support team. Whenever I have any questions they are very helpful!
Audrey, US
Verified Customer
Tenuto is an Interesting, well built, powerful, and satisfying product. It's true, there is a learning curve. But it hasn't discouraged me from using it at all. It took me a few times of using it to understand how to achieve the best experience. There is a combination between letting the Tenuto do its part combined with a hand motion that does the trick when flying solo. I'm looking forward to experiencing it with my wife now that I am comfortable with it.
MrCG, US
Verified Customer
Very helpful customer support.
Uri, GB
Verified Customer
This is a great company to work with, I have one product that didn't arrive (the other product arrived) and I wrote to them; they responded swiftly and shipped me a new one. I truly appreciate their prompt response to satisfy their customers. Thumbs up!
Ray, US
Verified Customer
Love everything about this startup! Great customer service, the delivery was quick and very discreet and Crescendo is gorgeous and luxurious in every way from the package it comes in to the material and feel of it. Would definitely recommend.
Steph, GB
Verified Customer
I'm very pleased with my purchase. Can't wait to try the upcoming products.
Smith, PT
Verified Customer
Love that there is no BS data capture or logins! Good job Mysteryvibe for being a decent company.
Peter, GB
Verified Customer
My wife bought me the Crescendo vibe and it's one of the best vibrators I have ever used. Love using it with my wife so much, I per-ordered the Tenuto as a Christmas gift for him.
Partin, US
Verified Customer
Best tool I've used yet!
Mel, US
Verified Customer
I use a number of criteria to judge a product. In this case the unit initially did everything and more than advertised. I developed a problem with the unit but this company was more than excellent in handling my problem. After a few brief emails they establish that replace what was needed and it was sent out at no cost quickly. I could not have asked for any better service. I will recommend the company and this product highly
Paul, US
Verified Customer
This is an exemplary product. Well made and really thought out. The team are amazing all questions answered.
Parker, GB
Verified Customer
Amazing customer service!! Love the ability to personalize the shape and vibrations.
Stacey, US
Verified Customer
The Product is most definitely one for the books, it is the best and I mean the best vibrator for men.
Frazier, BD
Verified Customer
My PT recommended Crescendo and it's a heaven-sent for me!
Wendy, GB
Verified Customer
Excellent products with amazing customer service representatives who are friendly, helpful and understanding.
MB, US
Verified Customer
I love that when I place Tenuto around my penis and balls, I feel a sudden rush of blood flow and stimulation in the entire genital region.
Truus, NL
Verified Customer
I've never dealt with a better company. The service was perfect in every way. Extremely prompt and very cordial. I would never hesitate to do business with this company in the future.
Hank, US
Verified Customer
Exemplary customer service! They went above and beyond to resolve the issue quickly and make things right. I wish more companies would follow his example. I am delighted with the outcome and will recommend this company in the future.
Tom, US
Verified Customer
I was impressed by their customer service. The products they offer are of high quality, and their commitment to customer satisfaction is commendable. I wouldn't hesitate to buy their products again in the future. Overall, a reputable company with excellent service.
Stan, GB
Verified Customer
My wife loves all the different vibration settings
Will, US
Verified Customer
Took a little bit of time to master, with all of the vibration setting and sequences but it's such a great product.
John, US
Verified Customer
The customer service is excellent and very prompt. They stand by their guarantees 100%. I will order from them again when looking for any other products.
Anon, US
Verified Customer
Miles ahead in technology and quality compared to other vibrators out there. Really beautiful design. Thanks.
Hope, US
Verified Customer
This MysteryVibe devices are really well designed and built to last. I had a problem with the vibrations so I downloaded this app and the latest firmware update actually fixed the problem !
Mya, US
Verified Customer
I purchased the Tenuto Mini and was very pleased with the device yet, unfortunately there was a technical fault. I contacted Customer Service and they resolved it right away. From my experience I believe you can trust them to deliver First Class customer service. Also, it's worth pointing out that the Tenuto Mini I purchased was of high quality materials and construction.
Ed, US
Verified Customer
Purchased a product that was not quite right for me personally. The team at MysteryVibe handled every aspect of the no hassle return smoothly, and efficiently. They are a model of how a company stands behind its promises regarding returns. Even though the product wasn't right for me, I still highly recommend MysteryVibe to anyone interested in their product lines because of their exemplary customer service!
Tony, US
Verified Customer
Great product, really innovative and easy to use! I love using it by myself and also used it with my partner and it worked very well!
Rachel, GB
Verified Customer
Kudos to the company for developing a product that can be used solo and by couples. My first experience was solo. Getting the Tenuto on does take some getting used to, but I quickly learned the best way. I used the phone app and I was amazed at the stimulation in so many different areas. I let the app cycle through the different patterns and used different intensities to get an idea of what was possible. My body responded as one might expect and time to climax was much sooner than I expected. Another indication of a great product. Looking forward to trying this with my partner.
rf, US
Verified Customer
Was a great experience, start to finish, and highly recommend for anyone else looking to spice things up a little.
Mohsen, GB
Verified Customer
App is straight forward and offers some interesting options and functionality. I have received multiple updates from the company since I installed it. I am sure it will continue to improve over time but for now, it seems stable and reliable which is important to me.
Pauline, GB
Verified Customer
Excellent customer service. Quality products.
Victor, US
Verified Customer
Can't say enough about how great this company and product are. Don't walk, run to their website and super charge your sex life!
Pamela, US
Verified Customer
Crescendo, such great product. It is very comfy to use and it fits perfectly. I recommend it 100%
Patricia, ES
Verified Customer
Endless possibilities! Imagination and sexual wellness combined!
Sigi, MX
Verified Customer
Excellent … says it all.
Andy, GB
Verified Customer
Sensational, as advertised.
Gerald, US
Verified Customer
The best vibrator I've come across to this day.
Kenneth, US
Verified Customer
Each folding part has it's own motor inside of it, so there aren't any dead-zones. The whole thing feels very alive. There's also a perfect amount of stickiness to the moving parts. A+
Earl, US
Verified Customer
The product is fantastic....very durable and original.
Timothy, US
Verified Customer
Amazing, forward-thinking tech that puts pleasure and communication first. Really impressed to see how technology can improve rather than replace intimacy. Just so much fun to use.
Robbins, US
Verified Customer
I bought a product that did not work initially, and the customer support did an amazing job of giving directions on how to use it properly. It took a bit of time to figure out all the functions but now it's become an essential part of our bedroom. I'd 100% buy and support this company again.
Charles, US
Verified Customer
Tenuto gave me the best hardon ever! Gave the application to the missus and she drove me wild by edging and edging till I simply needed to snatch the telephone back and detonate!
Shirley, US
Verified Customer
A product like no other. Its a piece of art that can deliver a great deal of fun while also helping with health issues. Beautifully designed, its the Rolls Royce of vibrators.
Ben, GB
Verified Customer
I was very impressed with the response time in regards to my reporting a problem. In addition, it was escalated to the CTO which in my world is to the very top. We had a meaningful dialogue via email and am things got sorted out. It seems to have been user error and not machine or software issue. Terrific company.
Tom, US
Verified Customer
Amazing, forward-thinking tech that puts people and communication first. Really impressed to see how technology can improve rather than replace intimacy.
Michael, US
Verified Customer
Amazing :D It is very different from all the other products out there and I was really surprised how good it is. Definitely worth the money.
Sandra, GB
Verified Customer
I've worn the Tenuto and experienced fabulous climaxes. It might turn out to be a daily use thing for me.
Scott, US
Verified Customer
I received the shipment very quickly and the packaging/boxing was excellent. I had an issue and wrote to them. This company's customer service is fantastic. Quick response, immediate resolution of my issue, and courteous as well. I haven't experienced this kind of customer-oriented service very often for a long time. Kudos to the company and their awesome customer service team!
Vera, US
Verified Customer
Extraordinary application! Truly like the straightforwardness, excellence in effortlessness for sure
Tony, US
Verified Customer
As an engineer, I am extremely impressed with the True craftsmanship in all their products.
Allen, US
Verified Customer
It's very cool and the app makes it smooth for my partner to use it on me whenever wherever he want.
Humberto, VE
Verified Customer
Fantastic company for sexual health, great products. I have found that this company seems to carefully listen to their customers and thoughtfully responds to their emails. Keep up the good work
Hannah, GB
Verified Customer
Love Crescendo - so bendy and versatile and application makes it significantly increasingly adjustable!
Susan, US
Verified Customer
Good quality item and swift delivery. Wife seems pleased to say the least.
Kieran, GB
Verified Customer
I received the Crescendo as a gift, and let me tell you ... I bless that person every day! The product taught me about self-care way more than I ever expected! It is versatile and allows you to explore different angles to suit your body exactly!
Masha, PT
Verified Customer
Crescendo works well as a prostate massager. The lock feature enables you to set it and forget it. It's flexible and vibrates from one end to the other. I like the length and thickness. I recommend it to friends.
Dennis, US
Verified Customer
I cherished the product at any rate and the application makes it significantly cooler!
Martha, US
Verified Customer
High-quality product that delivers on its promises!
Michael, US
Verified Customer
I received Tenuto 2 as gift and was skeptical to use at first. Once I got over the fear and used it, I really noticed a difference and now use it everytime I have sex. 11/10
Conor, GB
Verified Customer
I love the devices, thank you so much
Karma, BE
Verified Customer
The company has been fantastic in communicating with me and helping solve any issues I had. They are very responsive
Seatt, US
Verified Customer
Excellent products, i got myself a Crescendo and I am absolutely astonished for how fabulous it is. And then the staff at Mystery Vibe is absolutely kind and efficient!
Miss, IT
Verified Customer
Kudos to the company for developing a product for ED that can be used solo and with your partner. My first experience was solo. Getting the Tenuto on does take some getting used to, but I quickly learned the best way. I was amazed at the stimulation in so many different areas. My body responded as one might expect and time it took me to climax was much sooner than I expected. Another indication of a great product. Looking forward to trying this with my partner.
Scott, US
Verified Customer
I contacted customer service with a health question I had related to my new purchase. They responded very quickly and addressed answered all my questions. In this day and age this type of customer service is rarely seen I am extremely satisfied and I fully recommend this company to anyone thinking about making a purchase
Steve, US
Verified Customer
I purchased the Tenuto (the first one) about 2 years ago. It worked fine so recently when the Tenuto 2 came out I got that one. This version of Tenuto has the same dimensions but more powerful vibrations, so I was very pleased. There is no other device like it on the market and I am glad to have the new one. Many thanks!
Ken, CA
Verified Customer
Great customer service! I would recommend this company just on the customer service experience. Their products seem very well made, but the one my husband purchased was too small. The issue was resolved with the company in a very timely manner.
KT, US
Verified Customer
Great App, this is substantially better than all the other ones I have tried before! Especially love the ability to live control each vibration motor.
Ruth, US
Verified Customer
Finally got my Tenuto, felt like a kid on xmas day. Lovely packaging and instruction sheet about device. I have tried it for 'fit' and after a bit of reorganising my bits it looks and feels comfortable. Wow is my first word for my first time trying it...Very good feelings....! :-)
Richard, GB
Verified Customer
I can honestly say that in a fairly short period of time using the Tenuto it is a legitimate product that has exceeded my expectations. Great Job! The sensation each individual motor provides is one of the unique features that I feel separates it from other male devices. Until now I have been disappointed with the other products for men and questioned if a similar stimulation was achievable in men like it is with women.
Cooley, US
Verified Customer
Unreal product and service. Best.
James, GB
Verified Customer
Love the application. Bring back recollections of my game controllers!
Melissa, US
Verified Customer
I love the products. Always a pleasure to use them, the quality, the look and feel, design - everything is top level!
Varya, AR
Verified Customer
The crescendo 2 is such a great device for my wife...these products are extremely well made and designed to help with intimacy and I hope that anyone who tries the products has success and many years of use..thank you
John, US
Verified Customer
What a wonderful company. Not only are their products great, their customer service goes above and beyond. My husband bought me the Crescendo almost 2 years ago. It's one of the best vibrators I have ever used. Love using it with my husband so much, I ordered the Tenuto as a Christmas gift for him. I recently lost the charging pad for my Crescendo. I couldn't find a replacement on the website. So I emailed the company to buy a replacement. They responded the same day and are sending me a new charger free of charge. Best ever!
Tracy , US
Verified Customer
I bought crescendo 2 - highly recommend, high quality product, great customer service and delivery on time! I have also bought poco, can't wait to try!
Billie, GB
Verified Customer
Thank you for such an amazing product. I'm super happy with the Tenuto and it is really comfortable to use. I was intrigued about creating a unique vibration pattern for myself and love discovering new patterns using the app!
Noah, US
Verified Customer
Everything about the company is upfront and professional. Customer service is exceptional. It's clear they care about the experiences people have with their products, between the quality of the products themselves to the very helpful information on the website and included with the products to customer support, this company shines.
Dominique, US
Verified Customer
Amazing product, looks like it was custom designed to fit my body. Very comfortable, perfect features, adjustable to my specific needs. Very convenient, you can take it anywhere! Is very discreet, ppl honestly will ask if is a remote control. So you can keep your privacy. Battery lasts very long so I couldn't ne more happier. Helps me a lot to improve my confidence. Highly recommended
Tayanra, GB
Verified Customer
I reached out after my delivery was 2 days past and was saddened to learn my order was lost in route, but Customer Support made quick work of righting the situation! Literally took less than 5 minutes to send the email and they were exceedingly prompt in getting back to me. Replacement order sent free of charge. Great service.
Cosemu, US
Verified Customer
Received a fast response on my first post and changed it to excellent, seems there was a mix up.
kulig, US
Verified Customer
As with most organizations, what makes a "difference" is the customer service. These people excel at customer service!. They go the"extra mile"! They take the extra step! They follow up in a timely fashion! And they "Make it Right"! I have not seen this type of response in other companies.
Roemer, US
Verified Customer
Apparently, there was a glitch in the shipping software which caused the holdup of the order processing unbeknownst to the company. The company was very apologetic and resolved immediately by their CEO! Five stars for their prompt resolution.
Thomas, US
Verified Customer
Really positive experience from my product. Also the only email newsletter I actually read. Such an important message to explore.
David, GB
Verified Customer
The product is more than expected. Recommended for all!
DH, US
Verified Customer
I always have a hard time getting my knee to relax when it's flared up and wrapping the Crescendo around my knee with a gentle vibration has really helped. And having the app makes using it so much easier so I can just lie back and adjust the power remotely. This is a total life saver, especially in the winter.
Ximen, US
Verified Customer
Surprised at the how powerful the vibrations are for something so compact and slick! Love it!
Tim, GB
Verified Customer
Crescendo is a great product and a great company. My wife and I love Crescendo and have derived many hours of pleasure from it. It is one of my wife's favorites! Recently our Crescendo stopped working. The customer service team were so kind and helpful with getting our Crescendo replaced. In spite of the fact that it had been over 2 years since our purchase they stood behind their product and quickly and easily got us a replacement. Aside from just being great with the replacement there was a real warmth and appreciation of us as customers during the process.
Jeremy, US
Verified Customer
Excellent product, we love it so much. Thanks
Anna, GB
Verified Customer
Simply the best tool to rebuild love. High-quality product that delivers on its promises!
Noelia, US
Verified Customer
This is a reputable company producing high quality products. If you have an interest, don't hesitate trying their products.
MB, US
Verified Customer
Wow. This was a one of a kind experience. I highly recommend using these products.
Sherif, US
Verified Customer
After learning an earlier model first generation unit no longer had a charger I needed to replace my model. They simply gave me a free new device of my choosing with sincere apologies they couldn't assist my initial request since they no longer make that product. There was nothing technically wrong with my first unit, just I had lost the charger. The new package arrived and again the style, design, functionality, feel, and power is incredible. Many thanks! You are the best at this game!
CS, US
Verified Customer
Excellent customer service! They were extremely responsive and took care of my issue the same day!
Larry, US
Verified Customer